TERMS OF USE

These Terms of Use ("Website Terms") govern your use of our website located at www.moncreo.com (the "Website" or "Moncreo"). Please read our Website Terms carefully as they affect your rights and liabilities under the law. By using the Website, you agree to be bound by the Website Terms and our Privacy Policy. If you do not agree to the Website Terms, please do not use the Website. If you have any queries, please contact us using our contact form.

  1. USE OF THE WEBSITE

    1.1 By accessing the Website you agree to be bound by our Website Terms and our Privacy Policy.

  2. AMENDMENTS

    2.1 We may update our Website Terms from time to time. These changes will apply to your use of the Website. If you do not wish to accept our new Website Terms you should not continue to use the Website. If you continue to use the Website, you agree to be bound by our new Website Terms.

  3. INTELLECTUAL PROPERTY

    3.1 The content of the Website is protected by copyright, trade marks, database right and all other applicable intellectual property rights anywhere in the world.

    3.2 You may not reproduce, modify, copy or distribute or use for any purpose any of the materials, data or content on the Website without our written permission. In particular, but without limitation, you may not use data mining or data gathering tools to copy any of the data or systematically extract data from the Website.

    3.3 No licence is granted to you in our Website Terms to use any trade mark of the Website.

  4. YOUR USE OF THE WEBSITE

    4.1. You agree to only use the Website as intended and you agree not to use the Website for any of the following purposes:

    4.1.1 Disseminating any unlawful, harassing, libellous, abusive, threatening, harmful, vulgar, obscene, or otherwise objectionable material or otherwise breaching any laws;

    4.1.2 Transmitting material that encourages conduct that constitutes a criminal offence, results in civil liability or otherwise breaches any applicable laws, regulations or code of practice;

    4.1.3 Interfering with any other person's use or enjoyment of the Website;

    4.1.4 Decompiling, disassembling, reverse engineering or otherwise attempting to derive any source code or underlying ideas or algorithms of any part of the Website, except to the limited extent applicable laws specifically prohibit such restriction; or

    4.1.5 Making, transmitting or storing electronic copies of materials protected by copyright without the permission of the owner.

  5. THIRD PARTY WEBSITES

    5.1 The Website may include links to other web sites or material which are beyond our control. We are not responsible for content on any third party website.

  6. AVAILABILITY OF THE WEBSITE

    6.1 Although we aim to offer you the best service possible, we make no promise that the Website will meet your requirements. We cannot guarantee that the service will be fault-free. If a fault occurs in the service, you should report it to us through our contact form and we will attempt to correct the fault as soon as we reasonably can.

    6.2 Your access to the Website may be occasionally restricted to allow for repairs, maintenance or the introduction of new facilities or services. We will attempt to restore the service as soon as we reasonably can.

  7. OUR LIABILITY

    7.1 The Website may provide content from other Internet sites or resources and while we try to ensure that material included on the Website is correct, reputable and of high quality, we do not make any warranties or guarantees in relation to that content. If we are informed of any inaccuracies in the material on the Website, we will attempt to correct the inaccuracies as soon as we reasonably can.

    7.2 If we are in breach of our Website Terms, we will only be responsible for any losses that you suffer as a result to the extent that they are a foreseeable consequence to both of us at the time you access the Website. Our liability shall not in any event include indirect losses, consequential losses and business losses such as lost data, lost profits, lost opportunity or business interruption.

  8. APPLICABLE LAW

    8.1 Our Website Terms and any non-contractual obligations arising in connection with them are governed by and construed in accordance with the laws of England. Both you and Neale Residence agree to submit to the exclusive jurisdiction of the courts of England in respect of any dispute that may arise under our Website Terms, including disputes relating to any non-contractual obligations, except that we may choose to take action in your home courts.

  9. GENERAL

    9.1 We process information about you in accordance with our Privacy Policy. By using the Website, you consent to such processing.

    9.2 You may not assign or transfer any of your rights or obligations under our Website Terms to any other person. We may assign and transfer any or all of our rights and obligations under our Website Terms to any other entity.

    9.3 We shall not be responsible for any breach of our Website Terms caused by circumstances beyond our reasonable control.

    9.4 The Website is owned and operated by Moncreo Ltd (Registration No. 12855435), whose registered office is Countrywide House, 23 West Bar, Banbury, Oxfordshire, United Kingdom, OX16 9SA.

    9.5 If you have any queries, please contact us through our contact form.

PRIVACY POLICY

Neale Residence Limited ("Neale Residence", "we", "us" and "our") is committed to protecting and respecting your privacy.

This Policy, together with our Website Terms, explain how we may use information we collect about you, as well as your rights over any personal information we hold about you. Please read this Policy and our Website Terms carefully. By accessing the Website you confirm to have understood and agreed to them.

INFORMATION WE COLLECT ABOUT YOU

We collect information about you including your IP address, details of which version of web browser you used, information on how you use the site, using cookies and page tagging techniques to help us improve the website when you:

  • visit the Website; and

  • contact us using email.

We may supplement the information we collect about you with information we receive from other sources e.g. public registers such as the electoral roll. This allows us to assess the accuracy of the information we hold about you.

USING YOUR INFORMATION

Collecting your personal information helps us to better understand what you need from us. We use your information to:

  • manage and improve the Website; and

  • understand your use of the Website to develop and improve the Website and services.

We can’t personally identify you using your data.

KEEPING YOUR DATA SECURE

Transmitting information over the internet is generally not completely secure, and we cannot guarantee the security of your data. Any data you transmit is at your own risk.

COOKIES

What is a cookie

Cookies are text files containing small amounts of information, which are downloaded to your personal computer, mobile or other device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. Cookies are useful because they allow a website to recognise a user's device.

Persistent cookies - these cookies remain on a user's device for the period of time specified in the cookie. They are activated each time that the user visits the website that created that particular cookie.

Session cookies - these cookies allow website operators to link the actions of a user during a browser session. A browser session starts when a user opens the browser window and finishes when they close the browser window. Session cookies are created temporarily. Once you close the browser, all session cookies are deleted.

Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improve the user experience. They can also help to ensure that adverts you see online are more relevant to you and your interests.

Cookies used on the Website

A list of all the cookies used on the Website by category is set out below.

Performance cookies

These cookies collect anonymous information on the pages visited. By using the Website, you agree that we can place these types of cookies on your device.These cookies collect information about how visitors use the Website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don't collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how the Website works.

Using browser settings to manage cookies

The Help menu on the menu bar of most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether. You can also disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on's settings or visiting the website of its manufacturer.

DISCLOSING YOUR INFORMATION

We will never disclose your information to anyone outside of the United Kingdom except where we have your consent; where we are required or permitted to do so by law; to other companies who provide a service to us; or any successors in title to our business.

If we transfer personal information to countries outside the European Economic Area we will ensure that appropriate security measures are taken.

OTHER WEBSITES

The Website may contain links to other sites which are outside our control and not covered by this policy. The operators of these sites may collect information from you that will be used by them in accordance with their policy, which may differ from ours.

CHANGES TO OUR POLICY

This policy replaces all previous versions and is correct as of 01 September 2020. We reserve the right to change the policy at any time.

CONTACTING US

If you have any queries, please contact us via email.